Because businesses apparently can afford to alienate customers these days, a vegan cafe in Memphis publicly shamed a customer who gave the establishment a poor online review. The customer was branded a "hater" for the following online post following her visit to the cafe: 

"On the real, I eat here all the time. I still probably will bc I like to go out and there are few options available to me BUT y'all listen.

During my visit, a bare butt naked baby was running around, stood up on a table with its black theyre so dirty feet, and bent over to show me it's butthole. I wish I was exaggerating. This is like while I'm eating, and it's the owners kids? An older kid came over and started like yodeling and staring at me during my meal. I was SO uncomfortable. Like I get it's a family establishment and kids do weird things but naked baby was running around for like 15 minutes while all the workers started are just standing to the side talking and laughing over it.

And for my food, I can heat up a tofurky sausage just as well and in under half the time."

WBTV reports:

After a firestorm ignited on social media over a review left online by a customer, the owner of Imagine Vegan Cafe on Young Avenue in Memphis, TN decided to speak to WMC Action News 5 about what happened.

After the customer gave the restaurant a 2-star review on Google, Kristie Jeffrey used the cafe's official Facebook page to call the customer out. The post received thousands of reactions, many of which Jeffrey replied to, continuing to defend her position.

A couple hours after WMC Action News 5 shared the story, Imagine Vegan Cafe's post was deleted and the page can no longer be found on Facebook. Below is a picture showing the post in question:

In the post, Jeffrey defended her children and said the review "throughly (sic) irritated mama bear."

Jeffrey said her restaurant is very family oriented, and she admitted that her four children are often at the restaurant during business hours.

"It has been a very family oriented restaurant from day one," Jeffrey said. "We've had crayons, kid menus, toys."

However, it was the experience with one of Jeffrey's children that sparked a national debate on social media.

Jeffrey said some of what the the reviewer said happened is true, but she believes much of the post was exaggerated.

Here's the point: does it really matter? Today's society is so delicate it simply cannot take criticism of any kind. As a business owner, what happened to the mantra: "the customer is always right?" But feelings always trump sense and sensibility -- and in this case, paying the bills -- to the snowflake crowd.