A new report from the inspector general of the Veterans Affairs department reveals that supervisors ordered staff to falsify wait times at VA medical facilities to show they met certain performance measures:
The Department of Veterans Affairs has been under scrutiny since 2014 when a cover-up of long waiting lists and shoddy medical care for veterans at a hospital in Phoenix embarrassed the Obama administration.
“The reports detail for the first time since the Phoenix VA wait-time scandal in 2014 how widespread scheduling manipulation was throughout the VA,” USA Today said.
The report also reveals the altered wait times for VA facilities in Arkansas, California, Delaware, Illinois, New York and Vermont:
Investigations launched by the inspector general into more than 100 facilities after the Phoenix scandal found that manipulations had been going on in some cases for as long as a decade, USA Today said.
The agency was asked to comment on the report by Reuters but it referred to an earlier statement from February which said that the IG had "substantiated intentional misuse of scheduling systems in 18 reports. Twenty-nine employees were disciplined as a result, the statement added."
USA Today reported that more than 480,000 vets were left waiting more than 30 days for an appointment.