Jeni’s Splendid Ice Creams, having found listeria in its production facility and in its products last week, is destroying over 265 tons of its ice cream. CEO John Lowe said Tuesday that 15 tractor-trailer loads on more than 300 pallets will be eradicated, costing the Columbus, Ohio-based company over $2.5 million. After the listeria was discovered last week in a pint of Dark Chocolate from a Whole Foods Market in Lincoln, Nebraska, Jeni’s said it had recalled all of its products and closed 21 shops in six different states.
Jeni’s is not alone; Snoqualmie Ice Cream of Snohomish, Wash., closed in late 2014 after it found listeria in its products and at its production facility. 34 days passed before the company shipped any ice cream. The ice cream from Snoqualmie made two men ill; no one has gotten ill from Jeni’s as yet.
Bill Marler, a Seattle attorney for Snoqualmie Ice Cream, said, “Once listeria gets into a plant it is really hard to get rid of,” adding of Snoqualmie’s subsequent renovation, which included refinishing floors and altering its central sanitation system, “They jumped on everything. They took a huge, huge financial hit — it’s a low seven-figure hit. It’s been hard on them.”
Marler is battling the insurance company for the recall renovation’s funding; the insurance company refused to pay for a “voluntary” recall not mandated by the Federal Drug Administration.
Jeni’s issued a voluntary recall; Marler said, “From every angle, Jeni’s has handled it appropriately.”
Jeni’s went all-out to check the problem, summoning over 10 top scientists, including sanitation experts and dairy processing experts. The FDA offered Jeni’s help from district offices and a lab in Denver. The Ohio Department of Agriculture sent three workers to help.


